Success Stories


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  • U.S. Travel Company

    Backstory

    The company decided that it needed a new generation system. It had an existing site that was a decade old and starting to show its age. Management sat down, wrote down exhaustive requirements and specifications, then engaged a local company with developers in Southern Asia to build the system.
    The local development partner did not bother to read the company’s specifications and rather dove into the project. Development went awry after some time, the allocated budget was exhausted and management inevitably reached panic stage.

    What Happened

    Management hired a local individual developer to stabilize things. Working 80 hour weeks over the course of months, development stabilized.

    While working as a band-aid approach, this way of doing things was not sustainable. Firstly, there was no QA of the system. Secondly, sooner or later, the key developer would need to work normal hours. Additionally, being dependent on one individual was a liability for the company.

    The company first engaged Arbor Seed to do QA and testing. This allowed Arbor Seed to acquire system knowledge, build a relationship with the head developer and facilitate higher quality development. Over time, front and back-end development resources were added.

    The Result

    The company now has a sustainable development model. It is able to scale efforts before new releases. It has positioned itself to support more and larger customers of its own. It has expressed satisfaction and remains a valued Arbor Seed customer.

  • U.S. Consultancy

    Backstory

    This organization began as a purely services company. It offered custom application development utilizing its own development center in the Far East. Over time, one of its services engagements created a spin-off project opportunity.

    While presenting attractive growth potential, the need to service both ongoing product development and services business started to disrupt the company’s smooth development. Moreover, the company’s services engagements began to be more technical than the Far East group could handle. The company found itself on the horns of a dilemma: was it better to focus on further product development and give up on services? Or could a way be found to support both business units?

    What Happened

    The company engaged Arbor Seed. Arbor Seed became the company’s services arm.

    The Result

    The company is now ably servicing its ongoing and new services business through close cooperation with Arbor Seed. The company closed its development center in the Far East. This has allowed it to focus its key internal resources on further product development. It has kept its existing services customers happy and is in the process of realizing the potential of its product assets.

  • U.S. Trading Platform

    Backstory

    This organization has a long history as a trading group. Suffice to say, its commercial activities have been decidedly low-tech for most of its history but it moved to an online system in recent years. Development recently began on a new-generation trading system. The organization engaged a local development firm with developers in Eastern Europe. Unfortunately, development got off track and off schedule.

    What Happened

    The key stakeholders decided to cut ties the incumbent development company and bring on a local IT professional to sort things out. As it happened, this IT pro knew Arbor Seed. The organization was convinced to engage Arbor Seed and to help restore order to the project.

    The Result

    Arbor Seed was able to put in place a strong individual (offshore) to work closely with the onshore development manager. Working closely and intensely together, the project got back on track. Development has stabilized and as of this writing, the system is in final acceptance testing for a launch of its new platform. The key stakeholders are very satisfied, a development team is in place and work is now ongoing.

  • Fortune 500 Company

    Backstory

    This Fortune 500 company is known to millions. It has many groups and divisions. One of its IT endeavors is a portal that provides certain services and information to its sales network. It is serviced by a consortium of technology players.

    The sheer size of the organization makes the business logic non-trivial and the portal has a complex architecture that relies on remote data feeds from third party sites to fully function. These data feeds are not easily reproduced at the desk of a remote developer.

    During one of its periodic development cycles, the complexity of the overall environment proved too much for organization then responsible for improvements on the system. The organization paused development to re-evaluate.

    What Happened

    During the development pause, a member of the consortium closest to development began working with Arbor Seed on other projects. It decided that if development on the portal would resume, Arbor Seed would step into the development role. That happened some months afterward and Arbor Seed deployed a dedicated team within the consortium to move the system forward.

    The Result

    Like the previous organization, Arbor Seed found the development environment a major challenge. Initial progress was slow, but Arbor Seed worked with the other members of the consortium to remove or maneuver around obstacles to development. Patience and persistence paid off. Procedural changes were agreed to that enabled Arbor Seed to improve its productiveness. Development is proceeding apace.